Dealing with customer service is always trying. But it can particularly test your patience when it’s a malfunctioning smartphone you’re dealing with.
And sometimes, when you’ve been made to wait and dance around, you just can’t hold your anger back no matter the consequences.
That’s what happened to this frustrated soul in Haryana. This guy rants to the person holding the camera that he came to the service center to report a problem with his Samsung A7, though he doesn’t specify what was wrong with it.
He says they promised him a replacement with five to seven days, but it had been two weeks with no replacement or even a refund. Frustrated at being made to run from pillar to post he just decided he’d take his anger out on the phone instead.
https://www.facebook.com/narwanahr32/videos/595508024206473/
Following that he smacked the phone down across the edge of the counter. Surprisingly, it still seems to be solid after the massive heat, though it wasn’t functioning to begin with. After that, he proceeds to take the phone he spent Rs 21,000 on and bend it in half, before flinging it at the employee.
We feel your pain guy, but just to be clear that’s not how you get one of the new foldable smartphones.
